Leading Government Contractor Moves from Payroll Service Bureau to Ultimate Software’s UltiPro Workplace
WESTON, Fla.--(BUSINESS WIRE)--Ultimate Software (Nasdaq: ULTI), a leading cloud provider of people management solutions, announced today that Raydon Corporation, a global leader in innovative simulation products and solutions, is benefiting from the UltiPro® human capital management solution’s robust payroll engine, cloud-based access for employees to critical payroll and HR information, as well as Ultimate’s responsive customer service.
The top provider of convoy trainers to the United States Armed Services, Raydon Corporation had been using a payroll service bureau, but found its business needed a more comprehensive solution to address its human capital management activities from beginning to end. Raydon moved to UltiPro Workplace in January 2012, and the company is already experiencing a range of benefits across its business, including time and cost savings.
“Our deployment was great, both quick and seamless, and we are so pleased that our people-facing operations are more efficient than ever because of UltiPro,” said Michelle Warner, cost manager at Raydon Corporation. “Previously, it could take days to process payroll, but with UltiPro, our payroll now is much faster, smoother, and more accurate. At a minimum, we’ve gained several hours each pay period to focus on other important initiatives that support our overall business.”
By leveraging UltiPro’s cloud delivery for people management, Raydon has moved to a paperless payroll, reduced costs, and provided employees with 24-7 access to their information from home or office. For example, UltiPro’s business portal provides Raydon employees with a central gateway to stay up to date with news, check compensation details, and review or modify direct deposit and W-4 information.
“UltiPro has been a great way to improve companywide communications and collaboration,” said Warner. “It’s the ‘go-to’ place for several people-related actions and events here at Raydon, and we are very pleased that our employees now have the convenience of quickly and securely accessing their information from anywhere with an Internet connection.”
Raydon is rolling out more of UltiPro’s HCM features that will deliver more online services to employees and create additional improvements to its HCM processes. According to Warner, employee response has been positive, user adoption is high, and her team is very impressed that Ultimate’s customer service is so ready to provide assistance.
“Ultimate’s customer service is remarkable — so much better when compared with our previous provider. We have had a fast turnaround time for anything we’ve needed,” said Warner. “Ultimate’s functionality, reporting, and service are all great. Not only is HR happy, but managers and employees have been very pleased that we made the change to UltiPro.”
“The cornerstone of Ultimate Software’s business is people, and one of our differentiators is customer service. Across our company, it’s clear that everyone on our team — whether they work in customer services or not — really cares about our customers and has internalized our approach of treating customers as partners for life,” said Chris Phenicie, chief sales officer for UltiPro Workplace at Ultimate Software. “Beyond our people, we believe that one of the strengths of UltiPro Workplace is that its extensive HCM functionality is exceptionally easy-to-use — whether the end user is a system administrator, employee, manager, or executive. We are pleased that Raydon has seen notable improvements in its payroll and HR operations and that UltiPro is adding tangible value across it business.”
About Ultimate Software
Ultimate is a leading SaaS provider of people management solutions, with more than 7 million people records in the cloud. Built on the belief that people are the most important ingredient of any business, Ultimate's award-winning UltiPro delivers HR, payroll, and talent management solutions that seamlessly connect people with the information and resources they need to work more effectively. Founded in 1990, the company is headquartered in Weston, Florida, and has more than 1,500 professionals focused on developing the highest quality solutions and services. In 2012, Ultimate was ranked #25 on FORTUNE'S “100 Best Companies to Work For” list. Ultimate has more than 2,300 customers with employees in 115 countries, including Adobe Systems Incorporated, The Container Store, Culligan International, Major League Baseball, The New York Yankees Baseball Team, and Texas Roadhouse. More information on Ultimate's products and services for people management can be found at www.ultimatesoftware.com.
UltiPro is a registered trademark of The Ultimate Software Group, Inc. All other trademarks referenced are the property of their respective owners.
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